:root{--sage-500: #1D3F84;--sage-600: #142F66;--sage-700: #0C1E45;--sage-400: #2F539E;--sage-300: #6E8AC4;--sage-100: #CFDDF2;--sage-50: #EAF0FA;--cream: #F5C842;--cream-soft: #FBE9A8;--bg: #F4F6FB;--bg-2: #E9EDF6;--surface: #FFFFFF;--surface-2: #FBFCFE;--ink: #15233F;--ink-2: #2A3A5C;--muted: #565F7A;--muted-2: #5E6884;--line: #DDE3EE;--line-2: #C4CEE0;--success: #2D7D5A;--success-soft: #DCEFE6;--warning: #E5A91A;--warning-soft: #FBEFCF;--danger: #C0392B;--danger-soft: #F6DAD6;--info: var(--sage-500);--accent-text: var(--sage-500);--accent-text-strong: var(--sage-600);--accent-text-deep: var(--sage-700);--success-text: #246B4C;--danger-text: #A93226;--font-display: "Fraunces", Georgia, serif;--font-sans: "DM Sans", system-ui, -apple-system, sans-serif;--font-mono: "JetBrains Mono", ui-monospace, monospace;--r-xs: 6px;--r-sm: 10px;--r-md: 14px;--r-lg: 20px;--r-xl: 28px;--r-pill: 999px;--sh-xs: 0 1px 2px rgba(21,35,63,.06);--sh-sm: 0 2px 8px rgba(21,35,63,.07);--sh-md: 0 8px 24px rgba(21,35,63,.09);--sh-lg: 0 18px 48px rgba(21,35,63,.14);--sh-ring: 0 0 0 3px rgba(110,138,196,.35);--t-color: .15s ease;--t-transform: .18s ease;--pad-row: 14px;--gap-row: 12px;--row-h: 76px}[data-density=compact]{--pad-row: 9px;--gap-row: 8px;--row-h: 60px}[data-theme=dark]{--bg: #0C1730;--bg-2: #0A1228;--surface: #15234A;--surface-2: #182A55;--ink: #E8EDF7;--ink-2: #BFCAE0;--muted: #AAB4CB;--muted-2: #949EB9;--line: #243661;--line-2: #2E4374;--sage-100: #1E3463;--sage-50: #18294F;--sage-300: #5C79B4;--success-soft: #143A2C;--warning-soft: #3A2E10;--cream-soft: #3A3112;--danger-soft: #3A1A16;--accent-text: #A9C0EC;--accent-text-strong: #B4C8EE;--accent-text-deep: #CFDDF2;--success-text: #6FCF9B;--danger-text: #F08C82;--sh-xs: 0 1px 2px rgba(0,0,0,.4);--sh-sm: 0 2px 8px rgba(0,0,0,.45);--sh-md: 0 8px 24px rgba(0,0,0,.5);--sh-lg: 0 18px 48px rgba(0,0,0,.6);--sh-ring: 0 0 0 3px rgba(92,121,180,.4)}[data-theme=dark] .ds-segmented button .count{background:#21386a}[data-theme=dark] .node-pill.is-active{background:#1a2c57}[data-theme=dark] .node-pill.is-active .ninfo .nm{color:var(--accent-text)}[data-theme=dark] .conv-item.is-selected{background:#1a2c57}[data-theme=dark] .conv-item.urgent{background:linear-gradient(90deg,rgba(240,140,130,.1),transparent 60%)}*{box-sizing:border-box}html,body{margin:0;padding:0;background:var(--bg);color:var(--ink);font-family:var(--font-sans);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}::selection{background:var(--sage-100);color:var(--ink)}.ds-eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:.12em;color:var(--muted);font-weight:600;font-family:var(--font-sans)}.ds-display{font-family:var(--font-display);font-weight:400;letter-spacing:-.01em;color:var(--ink)}.ds-display.italic{font-style:italic;font-weight:300}.ds-mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums}.ds-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-family:var(--font-sans);font-weight:600;font-size:14px;line-height:1;border:1px solid transparent;border-radius:var(--r-pill);padding:11px 18px;cursor:pointer;white-space:nowrap;transition:background var(--t-color),border-color var(--t-color),color var(--t-color),transform var(--t-transform),box-shadow var(--t-color);-webkit-user-select:none;user-select:none}.ds-btn:active{transform:translateY(1px)}.ds-btn:focus-visible{outline:none;box-shadow:var(--sh-ring)}.ds-btn svg{width:16px;height:16px}.ds-btn-primary{background:var(--sage-500);color:var(--cream);box-shadow:var(--sh-xs)}.ds-btn-primary:hover{background:var(--sage-600)}.ds-btn-secondary{background:var(--surface);color:var(--ink);border-color:var(--line-2)}.ds-btn-secondary:hover{background:var(--bg-2);border-color:var(--muted-2)}.ds-btn-ghost{background:transparent;color:var(--ink-2)}.ds-btn-ghost:hover{background:var(--bg-2)}.ds-btn-danger{background:var(--danger);color:#fff}.ds-btn-danger:hover{filter:brightness(.93)}.ds-btn-sm{padding:8px 13px;font-size:13px}.ds-btn-lg{padding:14px 24px;font-size:15px}.ds-btn-icon{padding:9px;border-radius:var(--r-pill)}.ds-btn-icon svg{width:18px;height:18px}.ds-btn:disabled{opacity:.5;cursor:not-allowed}.ds-btn:disabled:active{transform:none}.ds-field{display:flex;flex-direction:column;gap:7px}.ds-field-label{font-size:12.5px;font-weight:600;color:var(--ink-2)}.ds-field-hint{font-size:12px;color:var(--muted)}.ds-input,.ds-textarea,.ds-select{font-family:var(--font-sans);font-size:14px;color:var(--ink);background:var(--surface);border:1px solid var(--line-2);border-radius:var(--r-sm);padding:10px 13px;width:100%;transition:border-color var(--t-color),box-shadow var(--t-color)}.ds-input::placeholder,.ds-textarea::placeholder{color:var(--muted-2)}.ds-input:focus,.ds-textarea:focus,.ds-select:focus{outline:none;border-color:var(--sage-300);box-shadow:var(--sh-ring)}.ds-textarea{resize:none;line-height:1.45}.ds-input.is-invalid,.ds-textarea.is-invalid{border-color:var(--danger)}.ds-input.is-mono{font-family:var(--font-mono);font-size:13px;letter-spacing:-.01em}.ds-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--sh-sm)}.ds-card-flat{box-shadow:none}.ds-card-elevated{box-shadow:var(--sh-md);border-color:transparent}.ds-chip{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;letter-spacing:.01em;padding:4px 11px;border-radius:var(--r-pill);border:1px solid transparent;white-space:nowrap;line-height:1.4}.ds-chip .dot{width:6px;height:6px;border-radius:50%;background:currentColor}.ds-chip-neutral{background:var(--bg-2);color:var(--ink-2)}.ds-chip-sage{background:var(--sage-100);color:var(--accent-text-strong)}.ds-chip-cream{background:var(--cream-soft);color:#6e5410}.ds-chip-success{background:var(--success-soft);color:var(--success-text)}.ds-chip-warn{background:var(--warning-soft);color:#946c08}.ds-chip-danger{background:var(--danger-soft);color:var(--danger-text)}.ds-chip-outline{background:transparent;color:var(--muted);border-color:var(--line-2)}[data-theme=dark] .ds-chip-cream{color:var(--cream)}[data-theme=dark] .ds-chip-warn{color:var(--warning)}.ds-avatar{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;font-weight:600;color:#fff;font-size:14px;width:40px;height:40px;background:linear-gradient(135deg,var(--sage-400),var(--sage-600));flex-shrink:0;letter-spacing:.02em}.ds-avatar-sm{width:30px;height:30px;font-size:11.5px}.ds-avatar-lg{width:52px;height:52px;font-size:18px}.ds-avatar.bot{background:linear-gradient(135deg,var(--cream),#E0A91C);color:var(--sage-700)}.ds-segmented{display:inline-flex;background:var(--bg-2);border-radius:var(--r-pill);padding:3px;gap:2px}.ds-segmented button{border:none;background:transparent;font-family:var(--font-sans);font-size:13px;font-weight:600;color:var(--muted);padding:6px 14px;border-radius:var(--r-pill);cursor:pointer;transition:background var(--t-color),color var(--t-color);display:inline-flex;align-items:center;gap:6px}.ds-segmented button:hover{color:var(--ink-2)}.ds-segmented button.is-active{background:var(--surface);color:var(--accent-text-strong);box-shadow:var(--sh-xs)}.ds-segmented button .count{font-size:11px;font-weight:700;background:var(--sage-100);color:var(--accent-text-strong);padding:1px 6px;border-radius:var(--r-pill)}.ds-segmented button.is-active .count.urgent{background:var(--danger);color:#fff}.ds-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0c1e4566;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;z-index:100;padding:24px;animation:ds-fade .18s ease-out}.ds-modal{background:var(--surface);border-radius:var(--r-xl);box-shadow:var(--sh-lg);width:100%;max-width:540px;max-height:88vh;overflow:auto;animation:ds-pop .2s ease-out}.ds-modal-header{padding:26px 28px 0}.ds-modal-body{padding:18px 28px 28px}.ds-modal-header-row{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.ds-modal-footer{padding:0 28px 24px;display:flex;flex-wrap:wrap;gap:10px;justify-content:flex-end}@media (max-width: 599px){.ds-modal-backdrop{padding:8px}.ds-modal--responsive{display:flex;flex-direction:column;overflow:hidden;max-height:calc(100vh - 16px);max-height:calc(100dvh - 16px);border-radius:var(--r-lg)}.ds-modal--responsive .ds-modal-header{padding:14px 12px 0 16px}.ds-modal--responsive .ds-modal-close{width:44px;height:44px;flex-shrink:0}.ds-modal--responsive .ds-modal-body{min-height:0;overflow-y:auto;padding:14px 16px 16px}.ds-modal--responsive .ds-modal-footer{padding:12px 16px max(16px,env(safe-area-inset-bottom));border-top:1px solid var(--line)}.ds-modal--responsive .ds-modal-footer>*{flex:1 1 140px;min-height:44px;justify-content:center}}@keyframes ds-pop{0%{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}@keyframes ds-fade{0%{opacity:0}to{opacity:1}}.toast-stack{position:fixed;bottom:24px;right:24px;top:auto;z-index:200;display:flex;flex-direction:column-reverse;gap:10px;width:min(400px,calc(100vw - 32px));pointer-events:none}.toast{--toast-color: var(--sage-500);--toast-tint: color-mix(in oklab, var(--sage-500) 12%, var(--surface));--toast-on-color: #fff;position:relative;overflow:hidden;display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:4px 12px;align-items:start;padding:16px 12px 16px 14px;border-radius:var(--r-md);background:var(--surface);color:var(--ink);font-family:var(--font-sans);border:1px solid var(--line);box-shadow:var(--sh-md),0 0 0 1px color-mix(in oklab,var(--toast-color) 25%,transparent);pointer-events:auto;animation:ds-toast-in .22s ease-out}.toast:before{content:"";position:absolute;inset:0 0 auto 0;height:4px;background:var(--toast-color)}.toast-success{--toast-color: var(--success);--toast-tint: var(--success-soft)}.toast-error{--toast-color: var(--danger);--toast-tint: var(--danger-soft)}.toast-warning{--toast-color: var(--warning);--toast-tint: var(--warning-soft);--toast-on-color: #2b1b02}.toast-info{--toast-color: var(--sage-500);--toast-tint: color-mix(in oklab, var(--sage-500) 12%, var(--surface))}.toast-warning .toast-kind,.toast-warning .toast-icon{color:color-mix(in oklab,var(--warning) 62%,black)}[data-theme=dark] .toast-warning .toast-kind,[data-theme=dark] .toast-warning .toast-icon{color:var(--warning)}.toast-icon{grid-row:span 2;display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:var(--toast-tint);color:var(--toast-color)}.toast-icon .ico{width:20px;height:20px}.toast-body{display:grid;gap:2px;min-width:0}.toast-kind{font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--toast-color)}.toast-title{font-size:15px;font-weight:700;line-height:1.3;color:var(--ink);overflow-wrap:anywhere}.toast-message{font-size:13.5px;line-height:1.45;color:var(--ink-2);overflow-wrap:anywhere}.toast-close{display:grid;place-items:center;width:28px;height:28px;margin:-4px -2px 0 0;border:none;border-radius:8px;background:transparent;color:var(--muted);cursor:pointer;padding:0}.toast-close:hover{background:var(--surface-2);color:var(--ink)}.toast-close .ico{width:14px;height:14px}.toast-action{grid-column:2 / 4;justify-self:start;margin-top:8px;border:none;border-radius:9px;padding:7px 12px;background:var(--toast-color);color:var(--toast-on-color);font:600 13px/1.2 var(--font-sans);cursor:pointer}.toast-action:hover{filter:brightness(1.08)}.toast-progress{position:absolute;left:0;bottom:0;height:3px;width:100%;background:var(--toast-color);opacity:.5;transform-origin:left;animation-name:ds-toast-progress;animation-timing-function:linear;animation-fill-mode:forwards}.toast.is-paused .toast-progress{animation-play-state:paused}.toast-close:focus-visible,.toast-action:focus-visible{outline:2px solid var(--sage-400);outline-offset:2px}[data-theme=dark] .toast{box-shadow:var(--sh-lg),0 0 0 1px color-mix(in oklab,var(--toast-color) 40%,transparent)}[data-theme=dark] .toast-error{--toast-color: #f07a6c}[data-theme=dark] .toast-success{--toast-color: #5fc39a}[data-theme=dark] .toast-info{--toast-color: var(--accent-text);--toast-on-color: var(--sage-700)}[data-theme=dark] .toast-error .toast-action,[data-theme=dark] .toast-success .toast-action{color:#0c1730}[data-theme=dark] .toast-close:focus-visible,[data-theme=dark] .toast-action:focus-visible{outline-color:var(--sage-300)}@media (max-width: 640px){.toast-stack{right:12px;left:12px;bottom:12px;width:auto}body:has([aria-modal=true]) .toast-stack{top:12px;bottom:auto}}@media (prefers-reduced-motion: reduce){.toast{animation:none}.toast-progress{display:none}}@keyframes ds-toast-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}@keyframes ds-toast-progress{0%{transform:scaleX(1)}to{transform:scaleX(0)}}.ds-divider{height:1px;background:var(--line);border:none;margin:0}.ds-scroll::-webkit-scrollbar{width:10px;height:10px}.ds-scroll::-webkit-scrollbar-thumb{background:var(--line-2);border-radius:999px;border:3px solid transparent;background-clip:padding-box}.ds-scroll::-webkit-scrollbar-thumb:hover{background:var(--muted-2);background-clip:padding-box}.ds-spinner{width:16px;height:16px;border-radius:50%;border:2px solid var(--line-2);border-top-color:var(--sage-500);animation:ds-spin .7s linear infinite;display:inline-block}@keyframes ds-spin{to{transform:rotate(360deg)}}#root{height:100vh;overflow:hidden}.app{display:grid;grid-template-rows:auto 1fr;height:100vh;background:var(--bg)}.topbar{display:flex;align-items:center;gap:18px;padding:0 22px;height:60px;background:var(--surface);border-bottom:1px solid var(--line);z-index:20}.brand{display:flex;align-items:center;gap:11px}.brand-mark{width:34px;height:34px;border-radius:9px;background:var(--sage-500);display:grid;place-items:center;color:var(--cream);font-family:var(--font-display);font-style:italic;font-weight:500;font-size:19px;line-height:1;box-shadow:var(--sh-xs)}.brand-name{font-family:var(--font-display);font-size:19px;font-weight:400;letter-spacing:-.01em}.brand-name b{font-weight:500}.brand-sub{font-size:11px;color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-weight:600}.interface-switch{display:inline-flex;background:var(--bg-2);border-radius:var(--r-pill);padding:3px;gap:2px;margin-left:8px}.interface-switch button{border:none;background:transparent;cursor:pointer;font-family:var(--font-sans);font-size:13px;font-weight:600;color:var(--muted);padding:7px 16px;border-radius:var(--r-pill);display:inline-flex;align-items:center;gap:7px;transition:background var(--t-color),color var(--t-color)}.interface-switch button svg{width:15px;height:15px}.interface-switch button:hover{color:var(--ink-2)}.interface-switch button.is-active{background:var(--surface);color:var(--accent-text-strong);box-shadow:var(--sh-xs)}.topbar-spacer{flex:1}.topbar-tools{display:flex;align-items:center;gap:8px}.icon-toggle{width:36px;height:36px;border-radius:var(--r-pill);border:1px solid var(--line-2);background:var(--surface);display:grid;place-items:center;cursor:pointer;color:var(--ink-2);transition:background var(--t-color),border-color var(--t-color)}.icon-toggle:hover{background:var(--bg-2)}.icon-toggle svg{width:17px;height:17px}.realtime-pill{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:600;color:var(--success-text);background:var(--success-soft);padding:5px 12px;border-radius:var(--r-pill)}.realtime-pill .live-dot{width:7px;height:7px;border-radius:50%;background:var(--success);box-shadow:0 0 #2d7d5a80;animation:live-pulse 1.8s ease-out infinite}@keyframes live-pulse{0%{box-shadow:0 0 #2d7d5a80}70%{box-shadow:0 0 0 7px #2d7d5a00}to{box-shadow:0 0 #2d7d5a00}}.inbox{display:grid;grid-template-columns:336px 1fr;height:100%;overflow:hidden}.conv-list-col{border-right:1px solid var(--line);background:var(--surface);display:grid;grid-template-rows:auto auto 1fr;overflow:hidden}.conv-list-head{padding:18px 18px 12px;display:flex;flex-direction:column;gap:13px}.conv-list-title{display:flex;align-items:baseline;justify-content:space-between}.conv-list-title h2{margin:0;font-family:var(--font-display);font-size:22px;font-weight:400}.conv-search{display:flex;align-items:center;gap:9px;background:var(--bg);border:1px solid var(--line);border-radius:var(--r-sm);padding:9px 12px}.conv-search svg{width:16px;height:16px;color:var(--muted-2);flex-shrink:0}.conv-search input{border:none;background:transparent;outline:none;font-family:var(--font-sans);font-size:13.5px;color:var(--ink);width:100%}.conv-search input::placeholder{color:var(--muted-2)}.conv-filter{padding:0 18px 12px;border-bottom:1px solid var(--line)}.conv-filter .ds-segmented{display:flex;width:100%}.conv-filter .ds-segmented button{flex:1;justify-content:center;padding:7px 6px;font-size:12.5px}.conv-list{overflow-y:auto}.conv-group-label{padding:13px 18px 6px;font-size:10.5px;text-transform:uppercase;letter-spacing:.12em;font-weight:700;color:var(--muted-2);display:flex;align-items:center;gap:7px}.conv-group-label .ln{flex:1;height:1px;background:var(--line)}.conv-item{display:grid;grid-template-columns:auto 1fr auto;gap:11px;padding:var(--pad-row) 18px;cursor:pointer;position:relative;border-bottom:1px solid var(--line);transition:background var(--t-color)}.conv-item:hover{background:var(--surface-2)}.conv-item.is-selected{background:var(--sage-50)}.conv-item.is-selected:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--sage-500)}.conv-item.urgent{background:linear-gradient(90deg,rgba(192,57,43,.05),transparent 60%)}.conv-item.urgent:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--danger)}.conv-item.urgent.is-selected{background:var(--sage-50)}.conv-av-wrap{position:relative;align-self:start;padding-top:2px}.conv-unread{position:absolute;top:0;right:-3px;min-width:17px;height:17px;border-radius:999px;background:var(--danger);color:#fff;font-size:10px;font-weight:700;display:grid;place-items:center;padding:0 4px;border:2px solid var(--surface)}.conv-main{min-width:0;display:flex;flex-direction:column;gap:3px}.conv-name-row{display:flex;align-items:center;gap:7px}.conv-name{font-weight:600;font-size:14px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-phone{font-family:var(--font-mono);font-size:11px;color:var(--muted-2)}.conv-preview{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.conv-preview .by{font-weight:600;color:var(--ink-2)}.conv-meta{display:flex;flex-direction:column;align-items:flex-end;gap:6px}.conv-time{font-size:11px;color:var(--muted-2);white-space:nowrap}[data-density=compact] .conv-preview{display:none}.thread-col{display:grid;grid-template-rows:auto 1fr auto;overflow:hidden;background:var(--bg);min-width:0}.thread-head{display:flex;align-items:center;gap:13px;padding:13px 22px;background:var(--surface);border-bottom:1px solid var(--line)}.thread-head .who{min-width:0}.thread-head .who h3{margin:0;font-size:16px;font-weight:600;display:flex;align-items:center;gap:9px}.thread-head .who .sub{font-size:12px;color:var(--muted);font-family:var(--font-mono);margin-top:1px}.thread-head-actions{margin-left:auto;display:flex;align-items:center;gap:9px}.thread-body{overflow-y:auto;overflow-x:hidden;padding:24px 22px 8px;display:flex;flex-direction:column;gap:3px;min-width:0}.thread-daysep{text-align:center;margin:14px 0}.thread-daysep span{font-size:11px;color:var(--muted-2);background:var(--bg-2);padding:4px 12px;border-radius:var(--r-pill);font-weight:600}.msg-row{display:flex;gap:9px;margin:5px 0;max-width:78%}.msg-row.from-patient{align-self:flex-start}.msg-row.from-bot,.msg-row.from-human{align-self:flex-end;flex-direction:row-reverse}.msg-bubble{padding:10px 14px;border-radius:var(--r-md);font-size:14px;line-height:1.45;position:relative;box-shadow:var(--sh-xs)}.msg-row.from-patient .msg-bubble{background:var(--surface);color:var(--ink);border:1px solid var(--line);border-bottom-left-radius:var(--r-xs)}.msg-row.from-bot .msg-bubble{background:var(--sage-500);color:#eaf0fa;border-bottom-right-radius:var(--r-xs)}.msg-row.from-human 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b+span{font-size:12.5px;color:var(--muted);line-height:1.45}.cfg-advanced{margin-top:22px;border:1px solid var(--line);border-radius:var(--r-sm);padding:10px 14px}.cfg-advanced summary{cursor:pointer;font-weight:600;font-size:13.5px}.cfg-advanced[open] summary{margin-bottom:12px}.cfg-core{white-space:pre-wrap;margin:8px 0 0;font-size:12.5px;line-height:1.5;color:var(--muted)}.cfg-layers{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;counter-reset:layer}.cfg-layers li{counter-increment:layer;display:flex;flex-direction:column;gap:4px;padding:12px 14px;border-radius:var(--r-md);background:var(--bg-2);font-size:12.5px;color:var(--muted);line-height:1.45}.cfg-layers li b{color:var(--ink);font-size:13.5px;font-weight:600}.cfg-layers li b:before{content:counter(layer) ". ";color:var(--muted-2)}.cfg-layers li.is-yours{background:var(--sage-50);box-shadow:inset 0 0 0 1px var(--sage-300)}.cfg-section{border:1px solid var(--line);border-radius:var(--r-sm);padding:14px;margin-top:12px}.cfg-section-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.cfg-section-head h4{margin:0;font-size:14.5px;font-weight:600}.cfg-section .cfg-help{margin:6px 0 10px}.cfg-textarea{min-height:160px;resize:vertical;line-height:1.5;width:100%;font-size:13.5px}.cfg-count{display:block;margin-top:4px;color:var(--muted);font-size:12px}.cfg-preview{margin:22px 0 0;padding:14px 16px;border-radius:var(--r-md);border:1px dashed var(--line-2);display:grid;gap:8px}.cfg-preview p{margin:0;font-size:13.5px;line-height:1.5;overflow-wrap:anywhere}.cfg-preview-before{color:var(--muted);text-decoration:line-through;text-decoration-color:var(--line-2)}.cfg-preview-after{color:var(--ink);font-weight:500}.cfg-pager{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-top:28px;padding-top:18px;border-top:1px solid var(--line)}.cfg-savebar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:10px 12px 10px 18px;border-radius:var(--r-pill);background:var(--surface);border:1px solid var(--line);box-shadow:var(--sh-md)}.cfg-savebar.is-dirty{position:sticky;bottom:12px;z-index:5;background:var(--cream-soft);border-color:var(--cream)}.cfg-savebar-text{flex:1 1 220px;font-size:13px;font-weight:600;color:var(--ink-2)}[data-theme=dark] .cfg-savebar.is-dirty{background:var(--surface)}@media (max-width: 959px){.cfg-steps ol{grid-template-columns:repeat(2,minmax(0,1fr))}.cfg-choices-row,.cfg-layers{grid-template-columns:1fr}}@media (max-width: 599px){.cfg-savebar{border-radius:var(--r-md);padding:12px}.cfg-savebar .ds-btn{flex:1 1 auto;justify-content:center;min-height:44px}.cfg-pager .ds-btn{flex:1 1 100%;justify-content:center;min-height:44px}}.console-inner.home{max-width:1080px}.home-status{padding:18px 22px;border-radius:var(--r-lg);background:var(--sage-700);color:#e6ecf7;display:grid;gap:14px;margin-bottom:18px}.home-status-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px;flex-wrap:wrap}.home-status h2{margin:0;font-family:var(--font-display);font-weight:400;font-size:22px;color:#fff}.home-status-when{font-size:12.5px;color:#e6ecf7b3}.home-chain{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:8px}.home-chain li{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;border-radius:var(--r-pill);background:#ffffff14;font-size:12.5px}.home-chain li b{font-weight:600;color:#fff}.home-chain li span:last-child{color:#e6ecf7bf}.home-chain .dot{width:8px;height:8px;border-radius:50%;background:#9099ae}.home-chain .is-ok .dot{background:#5fc79a}.home-chain .is-fail{background:#ee7b6e2e}.home-chain .is-fail .dot{background:#ee7b6e}.home-chain .is-fail span:last-child{color:#ffb4aa;font-weight:600}.home-status-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.home-status-foot p{margin:0;font-size:13px;color:#e6ecf7d9;flex:1 1 280px}.home-kpis{list-style:none;margin:0 0 18px;padding:0;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.home-kpis li{padding:14px 16px;display:flex;flex-direction:column;gap:2px;min-width:0}.home-kpi-label{font-size:11px;text-transform:uppercase;letter-spacing:.12em;font-weight:700;color:var(--muted)}.home-kpi-value{font-family:var(--font-display);font-size:32px;line-height:1.15;font-variant-numeric:tabular-nums}.home-kpi-sub{font-size:12px;color:var(--muted)}.home-kpis li.is-alert{border-color:var(--danger);box-shadow:0 0 0 3px var(--danger-soft)}.home-kpis li.is-alert .home-kpi-value{color:var(--danger-text)}.home-cols{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:14px;align-items:start}.home-panel{padding:16px 18px;min-width:0}.home-panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:10px}.home-panel-head h2{margin:0;font-size:15.5px;font-weight:600}.home-empty{margin:6px 0 4px;color:var(--muted);font-size:13.5px}.home-queue{list-style:none;margin:0;padding:0;display:grid;gap:8px}.home-queue li{padding:10px 12px 10px 14px;border-radius:var(--r-sm);border:1px solid var(--line);background:var(--surface-2);box-shadow:inset 3px 0 0 var(--warning)}.home-queue li.is-critical{box-shadow:inset 3px 0 0 var(--danger);border-color:var(--danger-soft)}.home-queue-top{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:12.5px}.home-queue-top .ds-chip{font-size:11px;padding:2px 9px}.home-time{margin-left:auto;color:var(--muted)}.home-queue p{margin:6px 0 0;font-size:13px;color:var(--ink-2);overflow-wrap:anywhere}.home-feed{list-style:none;margin:0;padding:0}.home-feed li{display:grid;grid-template-columns:18px minmax(0,1fr) auto;gap:10px;align-items:start;padding:8px 0;border-bottom:1px dashed var(--line);font-size:13px}.home-feed li:last-child{border-bottom:0}.home-feed svg{width:16px;height:16px;color:var(--success-text);margin-top:2px}.home-feed li.is-bad svg{color:var(--danger-text)}.home-feed-who{color:var(--muted);font-size:12px}.home-feed time{color:var(--muted-2);font-size:12px;font-variant-numeric:tabular-nums}@media (max-width: 1080px){.home-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.home-cols{grid-template-columns:minmax(0,1fr)}}@media (max-width: 599px){.home-status{padding:16px}.home-kpi-value{font-size:27px}}.console-inner.cfg.has-tester{max-width:1280px}.cfg-body{display:grid;gap:18px;align-items:start}.has-tester .cfg-body{grid-template-columns:minmax(0,1fr) 340px}.cfg-body .cfg-panel{margin-bottom:0}.cfg-tester{position:sticky;top:16px;display:flex;flex-direction:column;gap:10px;min-width:0}.cfg-tester-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.cfg-tester-head>div:first-child{display:flex;flex-direction:column;align-items:flex-start;gap:6px;min-width:0}.cfg-tester-head h3{margin:0;font-size:15px;font-weight:600}.cfg-tester-head .ds-chip{font-size:11px;padding:2px 9px}.cfg-phone{display:flex;flex-direction:column;height:520px;overflow:hidden;border:6px solid var(--sage-700);border-radius:26px;background:var(--bg-2)}.cfg-phone-bar{display:flex;align-items:center;gap:8px;padding:10px 14px;background:var(--sage-500);color:#fff;font-size:12.5px;font-weight:600}.cfg-phone-bar svg{width:15px;height:15px;flex-shrink:0}.cfg-phone-bar .ds-mono{font-weight:400;opacity:.85}.cfg-phone-log{flex:1;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:8px}.cfg-phone-note{margin:auto 0;text-align:center;color:var(--muted);font-size:13px}.cfg-phone-empty{margin:auto 0;display:flex;flex-direction:column;gap:8px;align-items:stretch}.cfg-phone-empty p{margin:0 0 2px;text-align:center;color:var(--muted);font-size:12.5px}.cfg-example{border:1px solid var(--line-2);border-radius:var(--r-pill);background:var(--surface);color:var(--ink-2);padding:7px 12px;font:600 12.5px var(--font-sans);cursor:pointer;text-align:left}.cfg-example:hover{border-color:var(--sage-400)}.cfg-example:focus-visible{outline:none;box-shadow:var(--sh-ring)}.cfg-bubble{margin:0;max-width:85%;padding:8px 11px;border-radius:14px;font-size:13px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:var(--sh-xs)}.cfg-bubble.is-patient{align-self:flex-end;background:var(--sage-100);color:var(--ink);border-top-right-radius:4px}.cfg-bubble.is-bot{align-self:flex-start;background:var(--surface);color:var(--ink);border-top-left-radius:4px}.cfg-bubble.is-typing{color:var(--muted);font-style:italic}.cfg-phone-form{display:flex;gap:8px;padding:10px;background:var(--surface);border-top:1px solid var(--line)}.cfg-phone-form .ds-input{flex:1;min-width:0;border-radius:var(--r-pill)}.cfg-send{width:40px;height:40px;flex-shrink:0;border-radius:50%;border:0;cursor:pointer;display:grid;place-items:center;background:var(--sage-500);color:var(--cream)}.cfg-send svg{width:17px;height:17px}.cfg-send:disabled{opacity:.45;cursor:default}.cfg-send:focus-visible{outline:none;box-shadow:var(--sh-ring)}@media (max-width: 1279px){.has-tester .cfg-body{grid-template-columns:minmax(0,1fr)}.cfg-tester{position:static}.cfg-phone{height:440px}}.cfg-tester-actions{display:flex;align-items:center;gap:4px}.cfg-tester-close{display:none;width:40px;height:40px}.cfg-tester-head{flex-wrap:nowrap}.cfg-tester-actions{flex-shrink:0}.cfg-tester-backdrop,.cfg-tester-fab{display:none}.cfg-link{display:inline-flex;align-items:center;gap:6px;align-self:flex-start;padding:0;border:0;background:none;color:var(--accent-text);font:600 12.5px var(--font-sans);cursor:pointer;text-align:left}.cfg-link svg{width:14px;height:14px;flex-shrink:0}.cfg-link:hover{text-decoration:underline}.cfg-link:focus-visible{outline:none;box-shadow:var(--sh-ring);border-radius:4px}@media (max-width: 1279px){.cfg-tester{position:fixed;top:auto;left:0;right:0;bottom:0;z-index:80;max-height:88vh;max-height:88dvh;padding:14px 16px calc(16px + env(safe-area-inset-bottom,0px));background:var(--surface);border-radius:var(--r-lg) var(--r-lg) 0 0;box-shadow:0 -16px 40px -12px #0f172a59;overflow-y:auto;transform:translateY(105%);visibility:hidden;transition:transform .22s ease-out,visibility 0s linear .22s}.cfg-tester.is-open{transform:translateY(0);visibility:visible;transition:transform .22s ease-out}.cfg-tester-close{display:grid}.cfg-tester-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:75;border:0;padding:0;cursor:pointer;background:#0f172a6b}.cfg-phone{height:min(440px,52vh);height:min(440px,52dvh)}.cfg-tester-fab{position:fixed;right:16px;bottom:calc(16px + env(safe-area-inset-bottom,0px));z-index:70;display:inline-flex;align-items:center;gap:8px;min-height:48px;padding:0 18px;border:0;border-radius:var(--r-pill);background:var(--sage-500);color:var(--cream);font:600 14px var(--font-sans);box-shadow:var(--sh-lg);cursor:pointer}.cfg-tester-fab svg{width:18px;height:18px}.cfg-tester-fab:focus-visible{outline:none;box-shadow:var(--sh-ring),var(--sh-lg)}.cfg-tester-fab.above-savebar{bottom:calc(96px + env(safe-area-inset-bottom,0px))}}@media (max-width: 599px){.cfg-tester-fab.above-savebar{bottom:calc(150px + env(safe-area-inset-bottom,0px))}}@media (prefers-reduced-motion: reduce){.cfg-tester,.cfg-tester.is-open{transition:none}}.account-password-form{display:flex;flex-direction:column;gap:16px;margin:0}.login-screen{min-height:100vh;display:grid;place-items:center;background:var(--bg);padding:24px}.login-card{width:100%;max-width:400px;padding:32px 30px}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:14px}.login-brand .brand-mark{width:40px;height:40px;border-radius:10px;background:var(--sage-500);display:grid;place-items:center;color:var(--cream);font-family:var(--font-display);font-style:italic;font-weight:500;font-size:22px}.login-brand .brand-name{font-family:var(--font-display);font-size:19px}.login-brand .brand-name b{font-weight:500}.login-brand .brand-sub{font-size:11px;color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-weight:600}.login-sub{color:var(--muted);font-size:13.5px;margin:0 0 22px}.login-password-control{position:relative}.login-password-control .ds-input{padding-right:52px}.login-password-toggle{position:absolute;top:50%;right:5px;width:36px;height:36px;transform:translateY(-50%);border-color:transparent;background:transparent}.login-password-toggle:hover{border-color:var(--line-2)}.login-password-toggle:focus-visible{outline:none;box-shadow:var(--sh-ring)}